5Gringos Cookie Policy

At 5Gringos Online Casino, we are committed to transparency regarding how we collect, use, and manage data when you visit our website. This Cookie Policy explains what cookies are, how we use them at 5Gringos, and what choices you have when it comes to managing your cookie preferences. By continuing to use our platform, you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. We use cookies to help our platform function correctly, to remember your preferences, and to understand how visitors interact with our services. These files allow us to deliver a more personalised and seamless experience every time you access our site.

Cookies may be set by us directly (first-party cookies) or by third-party services we use to enhance our platform's performance. Both types serve important roles in keeping our website running smoothly and securely.

Why We Use Cookies at 5Gringos

Here at 5Gringos Online Casino, we rely on cookies for a range of operational and analytical purposes. Whether you're completing the 5Gringos login process, browsing our game library of 8,000+ titles, or exploring our welcome bonus offers, cookies help ensure your experience is fast, secure, and personalised.

Specifically, we use cookies to:

• Keep you securely logged in during your session after completing the 5Gringos casino login
• Remember your language preferences — we support English, French, German, Spanish, Italian, Polish, Portuguese, Norwegian, Greek, Slovak, Czech, Hungarian, and Danish
• Store your currency settings, including CAD, EUR, PLN, AUD, CZK, NZD, and CHF
• Ensure our responsible gambling tools and session limits function correctly
• Provide accurate geolocation checks in compliance with our Costa Rica Gambling License
• Track performance of promotional offers such as our welcome bonus and cashback programmes

Types of Cookies We Use

Strictly Necessary Cookies

Our 5Gringos platform cannot function without these cookies. They are essential for enabling core features such as account authentication, fraud prevention, session management, and secure payment processing. We use these cookies across all deposit and withdrawal methods, including MasterCard, Visa, Bitcoin, Interac, Skrill, Neteller, and others. You cannot opt out of strictly necessary cookies while using our services.

Performance and Analytics Cookies

We use performance cookies to collect anonymised data about how visitors use our site — for example, which game categories are most popular, how long sessions last, and where users navigate after landing on our homepage. This information helps us improve our platform continuously. Our analytics tools do not collect personally identifiable information.

Functional Cookies

At 5Gringos Online Casino, we place functional cookies to remember your individual preferences. These include your selected language, login details for convenience, and any customised display settings. These cookies enhance usability but are not strictly required for the site to operate.

Targeting and Marketing Cookies

We and our trusted third-party partners may place marketing cookies to deliver relevant promotional content to you. These cookies help us ensure that offers — such as reload bonuses, free spins, and our VIP programme rewards — are shown to players most likely to benefit from them. Marketing cookies also allow us to measure the effectiveness of our campaigns.

Third-Party Cookies

Our 5Gringos casino relies on third-party providers for various features, including game content, live dealer streams, and payment processing. Providers such as Play'n GO, Microgaming, Yggdrasil Gaming, Spinomenal, Playtech, and others may place their own cookies when you access their content on our platform. We do not control these third-party cookies and recommend reviewing each provider's cookie and privacy policies for full details.

Cookies and Your Account

When you register and access your account through the 5Gringos casino login page, session cookies are activated to maintain a secure and continuous connection. These cookies expire when you close your browser or after a defined inactivity period. Our systems are designed so that cookies used during login do not store your password or payment details in plain text — your security is always our priority.

Players who have joined our five-tier VIP programme — featuring levels such as Lady Marmalade, Loi Fortune, Hanz Jackpot, Tadeus Bombito, and Rosita Loco — may also notice cookies that personalise dashboard content, cashback tracking, and exclusive reward displays based on their tier status.

Cookie Duration

Cookies we place vary in how long they remain on your device:

• Session cookies — temporary and deleted automatically once you close your browser
• Persistent cookies — remain on your device for a set period (typically between 30 days and 2 years), or until you manually delete them
• Third-party cookies — duration is determined by the respective third party and may vary

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use key features of our platform, including the 5Gringos login functionality and payment processing.

Most modern browsers allow you to:

• View which cookies are currently stored on your device
• Delete cookies individually or in bulk
• Block cookies from specific websites or all third parties
• Set preferences to be prompted before any cookies are accepted

For guidance on managing cookies in your specific browser, please consult your browser's official help documentation. Opting out of marketing cookies will not affect your ability to use our platform but may result in less relevant promotional content being displayed.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our internal practices. When we do, we will revise the version date at the top of this page and, where appropriate, notify you directly. We encourage you to revisit this page regularly to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or wish to exercise any of your rights, our support team is available 24/7 via live chat on our website. You can also reach us by email at [email protected]. We are operated by NoveForge Ltd. and are here to ensure your experience at 5Gringos Online Casino is both enjoyable and transparent.